From Classes to Connection: Why Community Matters More Than Classes in Wellness Brands

The wellness world keeps growing every year. New studios, retreats, and online platforms appear all the time, offering beautiful experiences and different types of practices. But even with so many options, many wellness brands struggle with something deeper than visibility — creating real connection so people want to come back.

From my own experience teaching yoga, meditation, and sound healing in different communities, I started noticing a pattern. People do not return only because of the class itself. They return because of how they feel in the space, the conversations they have, and the sense of belonging that slowly develops over time.

This made me realize something important: community is not just an extra part of wellness experiences — it is often the reason they work.

To explore this idea further, I asked five professionals from different backgrounds to share their perspective on why community plays such an important role in wellness spaces today.

Maria Camila Galvis Villamizar — Sales, Marketing & Business Development, NetBrokr Insurtech Group | Commercial & Marketing Director, VISEG Seguros

Throughout my experience building brands and professional communities, I’ve learned that true growth doesn’t come from visibility alone — it comes from connection. When a brand creates emotional resonance and fosters a sense of belonging, it moves from being a service provider to becoming a trusted ally. Community transforms isolated transactions into shared journeys, and that emotional bond is what ultimately sustains brand relevance and long-term loyalty.”


María Paula Duarte — Marketing Expert, Founder of Miracle Potion & Financial Advisor

“I’ve learned that emotional connection starts when you stop thinking about yourself. When you build a brand, it’s not about what you like; it’s about understanding how the other person will feel, react, and experience it. Of course, their happiness will make you happy, but real connection happens when people feel understood. And that only happens when you truly take the time to know who your customer is.”


Yanyn San Luis — Philanthropy & Fundraising Expert, Data Storyteller, and Award Winning Professor of Marketing & AI.

“Community and emotional connection are not soft elements of brand strategy; they are growth multipliers. When people feel seen, understood, and part of something larger than a transaction, loyalty deepens and advocacy follows. The strongest brand experiences are designed to create belonging, not just awareness. In a crowded market, connection is what transforms customers into long-term champions.”


Natalia Galvis Villamizar — Health Coach & Founder of Be Well Club | Pilates, Barre & Yoga Instructor

“When a brand creates community and a space of emotional sustainability, it moves beyond offering a product and begins offering belonging. People are not only looking to buy; they want to feel seen, heard, and understood. True loyalty emerges from emotional connection rather than strategy, as individuals seek spaces where they feel part of something greater than a transaction.

In the end, we don’t remember what we bought, but how we were made to feel.”


Raffaella Vargas — Luxury Hospitality & Brand Experience Professional at Explora Journeys

If you’ve ever heard the quote by Maya Angelou, “People will forget what you said, but people will never forget how you made them feel,” the same truth applies to brands. Brands aren’t remembered for what they sell, but for how people feel when they engage with them. Think of the local café where they know your name, or the hotel that anticipates your needs before you even ask. When companies focus on community and emotional connection, they build trust and a sense of belonging that no product alone can achieve.

Even though each professional shared a different perspective, one idea appeared again and again: people are not only looking for wellness practices — they are looking for connection.

From a marketing point of view, this changes how wellness brands grow. Instead of focusing only on promotion or variety of classes, sustainable growth seems to come from emotional safety, trust, and shared experiences. When people feel that they belong, engagement happens naturally and loyalty becomes effortless.

For wellness facilitators and entrepreneurs, this means that building a brand is not only about what you offer, but about the environment you create. Small interactions, consistency, and genuine care often matter more than perfect programming or complex strategies.

Wellness brands grow when people feel seen, supported, and connected — not just when they attend a class.

Noe Reguera
Marketing Strategy for Wellness Brands
Miami · Online